PRIVACY POLICY

Effective Date 10/5/2026

This Privacy Policy of Dedicated Fitness & Wellness, LLC (the "Practice," "we," "us," or "our") describes how we collect, use, and share personal information when you visit our website at www.dedicatedfitnesswellness.com (the "Site") or otherwise interact with us online, such as by completing a contact form, scheduling a discovery call, signing up for our emails, or communicating with us by email or text (together, the "Services"). Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

YOUR HEALTH INFORMATION AND OUR NOTICE OF PRIVACY PRACTICES

This Privacy Policy covers information collected through the Site and our general online communications. Once you become a patient, the health information you provide to us or that we create in caring for you (such as intake forms, health history, lab results, visit notes, and prescriptions) is protected health information. We handle protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Delaware law, as described in our Notice of Privacy Practices, which is provided to you at enrollment and is available upon request. If this Privacy Policy and our Notice of Privacy Practices conflict regarding your protected health information, the Notice of Privacy Practices controls.

Please do not send detailed health information through the Site's general contact form or by regular email. Patients should use our secure patient portal for health-related communications.

WHAT PERSONAL INFORMATION WE COLLECT

Information You Provide to Us

We collect the information you choose to give us, such as your name, email address, phone number, mailing address, the content of messages you send us, information you provide when scheduling a discovery call or appointment, and your communication preferences.

Payment Information

Payments are processed by our third-party payment processor, Stripe. When you make a payment, your card number and related payment details are collected and stored by Stripe, not by us. We receive limited information about your transaction, such as your name, the amount paid, and the last four digits of your card. You may review Stripe's privacy policy at https://stripe.com/privacy.

Information Collected Automatically

When you visit, use, or navigate the Site, we and our service providers automatically collect certain information about your device, including your web browser, IP address, time zone, the pages you view, the website or search terms that referred you to the Site, and how you interact with the Site ("Device Information"). We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer that often include an anonymous unique identifier.
  • Log Files. Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Webador site statistics and/or Google Analytics

By "Personal Information" in this Privacy Policy, we mean the information you provide to us, payment information we receive, and Device Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Personal Information to:

  • Respond to your inquiries and schedule discovery calls and appointments.
  • Provide, manage, and bill for our services.
  • Send appointment reminders and other service-related communications.
  • Send newsletters, promotions, or information about our services when you have asked to receive them. You may opt out at any time.
  • Operate, maintain, secure, and improve the Site, and screen for potential fraud or misuse.
  • Comply with legal obligations and protect our rights.

We do not use your health information for marketing purposes without your written authorization.

HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell your Personal Information, and we do not share it with third parties for their own marketing purposes. We share Personal Information only as follows:

  • Service providers that help us operate the Practice, such as our website host (Webador), our electronic health record, scheduling, and patient portal provider (Practice Better), our payment processor (Stripe), and email or text messaging providers. Service providers that handle protected health information on our behalf are required to protect it under a Business Associate Agreement.
  • Pharmacies and laboratories, for patients, as needed to provide your care and as described in our Notice of Privacy Practices.
  • Legal and safety purposes, such as to comply with applicable laws and regulations, respond to a subpoena, court order, or other lawful request, or protect our rights or the safety of any person.
  • Business transfers, in connection with a merger, sale, or transfer of all or part of the Practice, subject to applicable law.

TEXT MESSAGES AND EMAIL

If you provide your phone number and agree to receive text messages, we may send you texts about appointments, scheduling, and your services. Message and data rates may apply, and message frequency varies. You may opt out at any time by replying STOP. Marketing emails will include an unsubscribe link. Opting out of marketing messages will not stop service-related messages that are necessary for your care.

COOKIES

What Are Cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the website and may be shared with that website's service providers. Cookies may be used to operate the website and/or to improve your experience.

How We Use Cookies

We use the following types of cookies:

  • Strictly necessary. Certain cookies are required for the Site to function.
  • Preference cookies help us remember your settings and choices on the Site.
  • Analytics cookies help us understand, in general terms, how visitors use the Site so we can improve it.

We do not use advertising or tracking pixels to share information about your health or the services you are seeking with advertising platforms.

How to Control Your Cookies

So long as a cookie is not strictly necessary, you may opt in or out of cookie use at any time. Most browsers also let you block or delete cookies through their settings.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. The Site does not currently respond to DNT signals. We do not track visitors over time and across third-party websites to provide targeted advertising.

THIRD-PARTY WEBSITES

The Site may link to third-party websites and services, such as our patient portal, scheduling, and payment providers. The inclusion of a link does not imply our endorsement. Information you provide directly to a third party is governed by that third party's own privacy policy, and we are not responsible for the privacy and security practices of third parties. We encourage you to review their policies.

HOW WE KEEP YOUR INFORMATION SAFE

We have implemented reasonable technical, administrative, and organizational security measures designed to protect the Personal Information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will never be able to defeat our security and improperly collect, access, steal, or modify your information. You should only access the Services within a secure environment.

WHERE YOUR INFORMATION IS STORED

The Practice is located in the United States, and our services are intended only for individuals located in the State of Delaware. Your information may be stored and processed in the United States or in other locations where our service providers maintain facilities.

HOW LONG WE KEEP YOUR INFORMATION

We keep website and general contact information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical records are retained for the period required by applicable law, as described in our Notice of Privacy Practices.

CHILDREN'S PRIVACY

Our Site and services are intended only for adults 18 years of age or older. We do not knowingly collect Personal Information from anyone under 18. If you believe a minor has provided us with Personal Information through the Site, please contact us and we will delete it.

YOUR CHOICES AND RIGHTS

You may contact us at any time to request access to, correction of, or deletion of the Personal Information we hold about you through the Site, or to opt out of marketing communications. We may need to verify your identity before completing your request, and some information may be retained where required by law. Patients have additional rights regarding their protected health information, which are described in our Notice of Privacy Practices.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will update the Effective Date at the top of this Privacy Policy and post the revised version on the Site. If we make material changes, we may also notify you by email or through the Site. Your continued use of the Services after the revised Privacy Policy is posted indicates that you have read and understood it.

CONTACT US

If you have questions or comments about this Privacy Policy, or would like to make a request regarding your Personal Information, you can contact us as follows:

Dedicated Fitness & Wellness, LLC

Email: info@dedicatedfitnesswellness.com

Phone: 302-302-6296

Mailing Address: 30782 Molly B Road, Lewes, DE 19958

Website: www.dedicatedfitnesswellness.com